Reconnect to WiFi

Your badge briefly turns into its own WiFi network so you can hand it new WiFi details — no app needed.

1
On the side of your badge, hold the rear of the two small buttons for 3 seconds (the one closer to the back edge, not the one nearer the screen), until it starts broadcasting its own WiFi network.
2
On your phone, open Settings → WiFi and join the network your badge is now broadcasting (it will be named something like "Setup-<your badge>.")
3
A setup page should open automatically. If it doesn't, open your browser and go to setup.badge.
4
Pick your WiFi network and enter its password. Your browser may say this page is "Not Secure" — that's normal for a local setup page and it's safe to continue. Your badge will reconnect in about 15 seconds.
Still stuck?

Double check your badge is within a few feet of your phone during setup, and that you're joining its setup network (not your home WiFi) in step 2.